You can return the products you purchased within fourteen (14) days from the date of purchase provided they are in perfect condition, unused and in their packaging. More specifically, the return conditions are:

The date of receipt of your order and the date of submission of the return request must not exceed 14 calendar days.
The packaging has not been tampered with and is in its original (factory) condition.
Product returns do not apply to classical pianos.

Please note that return shipping costs are the responsibility of the customer. We would like to point out that in the event that the product does not meet the aforementioned conditions, it will be returned to the sender at the sender's expense.